Negative Experience
Let my online shopping story serve as a warning. I am completely frustrated because
buyers, be aware: if you return an item or cancel an order, they will not refund your money!!! They never issue refunds!!!
Here is more about Cinily check out our web site. This unacceptable policy pushed me to write a review and contact customer service in the hope of finally receiving my money back.
Customer: I'm still waiting for my refund for the canceled order. It's absurd that you don't provide refunds for returns or cancellations!
Customer Service Representative: We sincerely apologize that your experience did not meet your expectations. Our priority is addressing our customers' needs. To help us reach a positive solution, please share your order number.
Customer: My order number is US12345678.