Next-Day Delivery Fail: Automated Frustration
Description
Negative Experience My recent online shopping experience was deeply disappointing and serves as a cautionary tale. In the event you adored this informative article as well as you want to be given guidance relating to site kindly pay a visit to the webpage. I genuinely felt that the company operated like an automated entity with no regard for its customers. Despite paying extra for next-day delivery, I was informed my order would take three business days to arrive. When my emails went unanswered, I had no choice but to seek out a human representative to request a refund for the express service I never received, ultimately leading me to share this review. Customer: I was charged $19.95 for next-day delivery, but my order is now delayed. When can I expect a refund for this service?
Customer Service Representative: We sincerely apologize for the delay in shipping.
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