Turning A Negative Experience Into Strength
Description
Negative Experience
My online shopping experience was a cautionary tale. I ordered contact lenses, but they completely disregarded my prescription. What arrived were contacts that just didn't work; it's just plastic without working! The customer service was terrible, claiming they couldn't help because I'd opened the box—how else could I test them? This utter frustration compelled me to contact them and share my experience.
Customer: I ordered contact lenses, and they are completely useless. It's just plastic; they don't work, and the prescription wasn't followed.
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