Negative Experience
My recent online shopping ordeal was a complete disaster. I paid $372 for a pair of scratched glasses and then struggled to return them. If you are you looking for more about see full specs take a look at our page. "The return label never arrived, and the automated system keeps sending it to an email address I don't have access to!" This left me with no choice but to reach out to customer service for a solution.
Customer: "The glasses I purchased for $372 arrived with scratches, and the return label is being sent to the incorrect email. This is completely unacceptable."
Customer Service Representative: "I'm sorry to hear that. I can see you received damaged glasses and need the label reissued."
Customer: "Yes, please send the correct label to my current email address right away."
Customer Service Representative: "It has been sent.